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Return to a draft or submitted claim

Return to a draft claim

You can return to a draft claim by using:

  • the account details you used when you started the claim
  • your 'save and return number', for example A7F9-K3P2

Return to a submitted claim

You can return to a submitted claim by:

  • using the account details you used when you submitted the claim
  • creating an account. You can only access the claim if the case number starts with 6 or 8
What type of claim do you want to return to?
How do you want to access the claim?