Return to a draft or submitted claim
Return to a draft claim
You can return to a draft claim by using:
- the account details you used when you started the claim
- your 'save and return number', for example A7F9-K3P2
Return to a submitted claim
You can return to a submitted claim by:
- using the account details you used when you submitted the claim
- creating an account. You can only access the claim if the case number starts with 6 or 8